ACCESSIBILITY STATEMENT — West Oak Therapy & Consultation PLLC (2026)

Updated: 06/22/2026

A clear explanation of my commitment to making this website accessible, usable, and inclusive for all visitors.

Effective Date: January 1, 2026 Legal Business Name: West Oak Therapy & Consultation PLLC Business Email: jen@westoaktherapy.com Business Phone Number: 253-235-3002 Business Mailing Address: PO Box 194 Eatonville WA, 98328 Governing Law: ADA Title III, Washington State Consumer Protection Standards, WCAG 2.1 AA (industry best practice)

Why This Accessibility Statement Exists

Everyone deserves equal access to mental health information and services. This Accessibility Statement explains:

  • My commitment to making this website usable for all people

  • The accessibility standards I aim to meet

  • What I am actively doing to improve accessibility

  • How you can request accommodations

  • How to report accessibility barriers

This page protects you by ensuring transparency, and it protects my practice by meeting ADA expectations for business websites.

1. Commitment to Accessibility

I am committed to ensuring that this website is accessible to all individuals, including people with disabilities, in alignment with:

  • ADA Title III (Americans with Disabilities Act)

  • Washington State accessibility expectations

  • WCAG 2.1 AA guidelines (industry standard for accessible websites)

My goal is to provide a website experience that is inclusive, readable, and navigable for as many people as possible.

2. Accessibility Standards I Aim to Meet

This website is designed with the intention of meeting or exceeding:

  • WCAG 2.1 AA accessibility guidelines

  • Best practices for readability and contrast

  • Keyboard navigation compatibility

  • Screen‑reader compatibility

  • Clear, descriptive link text

  • Logical heading structure

  • Alt text for meaningful images

These standards help ensure that people using assistive technologies can access the information they need.

3. Ongoing Efforts to Improve Accessibility

Accessibility is not a one‑time project — it is an ongoing commitment.

I regularly:

  • Review website content for clarity and readability

  • Check color contrast and text size

  • Ensure images include descriptive alt text

  • Test navigation using keyboard‑only controls

  • Update pages to maintain compliance with evolving standards

  • Monitor Squarespace accessibility updates and apply improvements

If accessibility issues are identified, I work to address them promptly.

4. Known Limitations

While I strive for full accessibility, some limitations may exist due to:

  • Third‑party integrations

  • Platform constraints within Squarespace

  • Older content that may not yet meet updated standards

If you encounter any barriers, I want to know so I can correct them.

5. Requesting Accommodations

If you need information from this website in an alternative format, I am happy to provide it.

You may request:

  • A text‑only version of any page

  • A PDF or accessible document

  • Verbal explanation of content

  • Assistance navigating the website

To request accommodations, please contact:

Email:jen@westoaktherapy.comResponse Time: Within 3–5 business days

6. Reporting Accessibility Issues

If you experience difficulty accessing any part of this website, please let me know so I can address the issue.

When reporting a barrier, it is helpful to include:

  • The page URL

  • The issue you encountered

  • The assistive technology you were using (if applicable)

You can report issues to:

Email:jen@westoaktherapy.com

7. Third‑Party Content

This website may link to third‑party websites or use third‑party tools.

I cannot control or guarantee the accessibility of:

  • External websites

  • Embedded content

  • Third‑party applications

However, I aim to link only to reputable, accessible resources whenever possible.

8. Continuous Improvement

I am committed to ongoing accessibility improvements and welcome feedback from all visitors. As accessibility standards evolve, this website will continue to evolve with them.

Summary

  • I want this website to be accessible to everyone.

  • I follow ADA and WCAG 2.1 AA guidelines.

  • If you need accommodations, I will provide them.

  • If you find an accessibility issue, please tell me so I can fix it.

  • Accessibility is an ongoing commitment, not a one‑time task.